1. SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliate companies for marketing purposes.

2. Types of SMS Communications

If consent has been given, CableEx, LLC may send SMS messages for operational purposes such as:

  • Appointment scheduling or reminders

  • Service status updates

  • Job dispatch notifications

  • Account verification or payment confirmation

Example Message:
“Hi, this is CableEx, LLC. Your technician is scheduled to arrive at [Address] on [Date] between [Time]. Reply STOP to opt out.”

3. Message Frequency

Message frequency will vary depending on your interaction with our services. You may receive up to 4 messages per week regarding your appointments, account status, or technician arrival notifications.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your wireless carrier’s pricing plan. These rates may vary based on domestic or international message delivery.

5. Opt-In Method

You may opt-in to receive SMS messages from CableEx, LLC through the following methods:

  • Checking the SMS consent box on online forms

  • Directly requesting SMS updates when scheduling service or requesting support

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by:

  • Replying STOP to any CableEx, LLC message

  • Contacting us directly at (720) 780-2948

7. Help

Need assistance?

  • Reply with HELP to any CableEx SMS message

  • Or visit: https://cableex.biz/contact-us/

If you prefer not to receive text messages, simply leave the SMS consent checkbox unchecked on any web form.

8. Standard SMS Disclosures

  • Message and data rates may apply

  • You can opt out anytime by texting STOP

  • For help, reply HELP or visit our Privacy Policy and Terms & Conditions pages

  • Message frequency may vary based on service activity

CableEx, LLC – Privacy Policy Requirements

  • Our Privacy Policy explains how we collect, use, and protect your data.

  • It includes this disclosure:

    “SMS opt-in or phone numbers collected for SMS purposes are not shared with any third party or affiliate for marketing purposes.”